Privacy Policy

Our store respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

When placing an order or contacting us, we may collect personal information such as:

Full name
Email address
Phone number
Shipping and billing address
Payment details
Order information

We collect this information only when necessary to process your orders, provide customer support, improve our services, and ensure a smooth shopping experience.

You can browse our website without providing personal information.

2. How We Use Your Information

Your information may be used to:

Process and deliver your orders
Communicate with you regarding your purchases
Improve our website and customer experience
Prevent fraud and ensure website security
Send updates, promotions, or new product announcements (only if you agree)

We do not sell or share your personal information with third parties except when necessary for order delivery or payment processing.

3. Handmade & Unique Products

Our products are handmade and unique. Each piece may contain slight differences in appearance, texture, or finishing due to the handcrafted process. These details are part of the product’s originality and character.

4. Cookies

Our website may use cookies to improve your browsing experience, remember your preferences, and analyze website traffic.

You can disable cookies through your browser settings at any time.

5. Data Security

We use appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no online transmission or storage system can be guaranteed to be 100% secure.

6. Third-Party Services

We may use trusted third-party services such as payment gateways, delivery companies, or analytics tools to operate our store efficiently.

These services only access the information necessary to perform their functions.

7. Your Rights

You have the right to:

Access your personal information
Request corrections to your data
Request deletion of your information
Opt out of marketing communications at any time

For any privacy-related requests, please contact us through our Contact page.

8. Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in our services or legal requirements. Any updates will be posted on this page.